Keeping you Safe at Work with ServiceTrade
At Total Fire Protection, we promise you high-quality work and exceptional service. That’s why we use ServiceTrade’s mobile and web applications.
ServiceTrade is modern, mobile customer service software that Total Fire uses to schedule service calls; provide informative updates and reports about our work; and send online quotes within minutes of the service call.
How Does ServiceTrade Help Our Customers?
Better Information for Better Decisions
Total Fire creates online reports with information our customers need to make critical fire protection system maintenance decisions:
Builds Your Trust in Us
We realize that not every inspection or repair is visible, so how do you know that we did what you paid us to do?
The work validation tools built into ServiceTrade provide complete accountability for our technician’s time associated with your services.
Avoid Compliance Issues
Customers are provided with a rich, detailed history of all of the work performed in your facility. Photographs and audio memos give you in-depth reporting or repair history, deficiency repairs, and completed work. This information is always available online when you need to confirm your compliance with all state and local fire and building codes. ServiceTrade makes it easy for us to ensure that every inspection is completed before its due date so nothing slips through the cracks.
Enjoy Faster Repairs
We promptly alert you when deficiencies are found in your equipment. Deficiencies are transformed into a quote that lists the required repairs with applicable photos by email, giving you the opportunity to review and approve it right away with the click of a button. From there, the quote immediately turns into a job in ServiceTrade that we will schedule with you. Faster repairs mean that your essential life safety systems will be fully operational and code-compliant.
Schedule Your Fire Protection Services Today
Learn all the benefits of choosing Total Fire Protection as your trusted fire protection company in Grand Rapids, MI, Loveland, CO and Fort Myers, FL. We provide a complete range of services, including:
Contact one of our three locations to schedule an appointment.